Kratom Shipping

eCheck payments are SHIPPED THE SAME-DAY IF PLACED BY 2 PM EST! 🙂

* COD orders are shipped same-day if placed before 2:00 PM Eastern time.

* We do not ship on Saturday or Sunday at this time.

* Shipping is FREE with all payment methods.

* There is absolutely no information about “kratom” on the outside of our kratom shipments to you.

* We ship everything within USPS Flat Rate Envelopes/Flat Rate boxes, or we re-use/buy brown boxes to ship large orders.

* The shipping label does not say “kratom” anywhere on it.

* The shipping label only shows our business name, which has nothing to do with kratom.

* COD orders will be attempted 3 times and held for 15 days before they are returned back to us.

* If your order is returned back to us because of an insufficient address or because someone refused the package by accident, we may have to charge for shipping, or refund the entire order minus the shipping cost.

* If you cannot be home to receive your COD package: Please call your nearest FedEx facility and ask if you can have a COD order held for pickup – 99% of the time they will not have a problem, but if you do not do this, they may refuse the shipment. If you are ordering via USPS COD, you can simply leave us a note in the notes section during checkout, and we will mark “Hold for Pickup” on the COD ticket.

If you have any other questions, please send an email to support@emeraldkratom.com and we will get back with you as soon as possible.

When Will My Kratom Package Ship?

All orders placed by 2 PM EST will ship same-day. All orders come with tracking (for free) and will arrive within 1-3 days 99% of the time.